Requirement for Senior Sales Engineer Administrator Networking

Company Name Wipro Technologies Ltd

Company website        http://www.wipro.com/

Job Location       Patna

Required Skills  Networking Admin , Senior Administrator , customer satisfaction , security process

Qualification     

o       BE/ B.Tech (Engineering) (Computer Science )

Experience          3 to 5 yrs

Job Description 

Networking Admin (Mandatory)

As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues. Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager.

Plan and schedule Changes, Coordinating with different stakeholders. Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement. Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, 

Contact number  +91 80 30292929